This page summarises the return terms recorded in the archived version of the site. The shop in question is not operating through this website, so nothing here is an offer to sell or to accept returns.
The time limit
The archived text said that goods could be swapped or refunded if the package was postmarked within thirty days of purchase. The aim was to leave customers satisfied with what they bought.
Steps described
- Ask for authorisation before sending anything and get the correct return address from the seller.
- Put the items back in their original packaging, with a copy of the packing slip.
- Ship the parcel to the approved address using any method.
- Once it arrives, the seller sends either a replacement or a refund of the original price, according to the buyer’s choice. Shipping charges are not refunded.
Damaged or faulty goods
For defective or damaged merchandise, the archived text said the buyer was credited for the returned item on receipt and sent a replacement without extra shipping charges.
A general tip
Whatever the shop, keep order confirmations and tracking numbers until a refund has been fully processed, and check the stated deadline before posting anything back. See also the site’s privacy notice.